TrustMark Appoints New CEO

TrustMark, the government endorsed quality scheme for home improvements, has announced the appointment of Guy Thompson as its Chief Executive Officer.

Guy will join the organisation on 2 November, working alongside Simon Ayers MBE to enable a smooth transition as Simon moves into retirement.

New CEO

Guy brings leadership experience across the private, public and voluntary sectors including regulated public-private markets and the built environment. His background is in policy development, market governance and assurance and ensuring that quality, trust and consumer protection are embedded in essential services markets.

Chris Pond, Chair at TrustMark, said: “I’m delighted to welcome Guy to TrustMark and the Board and I are very much looking forward to working with him. Guy is joining TrustMark at a time when our industry faces new challenges and much-needed change in order to deliver the levels of consumer protection required. I’m confident that his experience, knowledge and focus will enable TrustMark to meet those challenges and be a valuable part of the change required.”

Guy Thompson added: “TrustMark plays a vital role in protecting consumers and strengthening confidence in the home improvement and retrofit sector.

“Across my career, I’ve focused on improving standards, modernising assurance systems and delivering public value in complex, regulated environments. There is deep expertise and commitment within TrustMark, and I’m excited to work with the team to create long term, positive impact for consumers, businesses and the wider built environment.”

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