Construction’s First Flexible Working Pilot Finds Wellbeing Benefits

THE RESULTS of a pilot programme on flexible working in the construction industry are published today pointing to enhanced wellbeing and an improved work-life balance.

Timewise, a flexible working consultants, conducted the ‘Timewise Construction Pioneers’ programme – an 18 month project that has re-designed shift patterns in onsite roles.

Four of the UK’s largest construction companies took part: BAM Construct, BAM Nuttall, Skanska UK and Willmott Dixon. Collectively they employ around 11,000 people.

The pilots ran between June 2020 and February 2021, through the pandemic.

Timewise tested whether it is possible to improve the wellbeing of those working on site through changing the hours and times of working, as well as considering home-based working, where possible. The goal was to identify if this was possible to achieve without budgets or deadlines being affected, across a range of sites and projects.

The pilot took place in a range of locations, from a HS2 site in London through to a substation build near Weston Super Mare.

Build UK partnered with Timewise on the programme, and The Construction Industry Training Board and Barclays Life Skills supported its rollout.

Case for Action

Over 3 million people work in the UK construction sector which contributes to 9% of the economy.

It is hoped that flexible working can help address a range of issues within the sector:

• Better Wellbeing: 1 in 4 construction workers are thought to have considered suicide. This has been tied to the long hours culture in Construction, as well as a range of other factors
• Decreased Rates of Absence: £160m per year is lost in sickness absence
• Diversity and Gender Equality: just 3 in 20 construction workers are women
• Only 10% of job vacancies offer flexible working falling to 2% for keyworker roles

Outline of the Pilots

Timewise used a system it has developed for location-based roles which need to cover a long working day – which it calls the ‘shift-life balance’ model. It tested different types of flexible working across the different sites:

1. BAM Construct: tested a team-based approach to flexible working. Tested a consultative method of setting shifts that takes workers’ personal preferences into account. This is similar to work Timewise has conducted with nurses in the NHS
2. BAM Nuttall: tested a flexi-day approach in which workers could accumulate additional hours in exchange for one day off each month.  A large portion of workers were living away and preferred to tag a flexi-day onto a weekend, to enjoy extended time at home.
3. Willmott Dixon: Willmott Dixon used the expertise of Timewise to support commitments they had already made to staff (to limit hours worked to 45 per week inclusive of breaks, and to ensure that an agile working plan is in place for all teams and on all new projects).
4. Skanska UK: earlier starts and finishes – Skanska UK trialled TWO different approaches with two different teams within the Skanska Costain STRABAG (SCS) Joint Venture, both revolving around earlier start and finish times:

• Output based: The foreperson works with a planner to develop a more detailed version of the schedule of work, broken down into weekly and daily objectives. Working hours are set, based on the outputs to be achieved each day
• Staggered  – the foreman alternates start times between the teams each week,  so that all workers get the pattern they want every other week. In addition to this, workers are given a choice of break times.

Results

There was a broad positive shift in wellbeing, with many workers speaking of improvements to their family life and sense of wellbeing.

Some stated that they would consider the ability to work flexibly as a key criteria when applying for future jobs. Managers reported a greater sense of trust, ownership and a better team dynamic.

All four firms reported no negative impact on budgets or timeframes. Some data suggests adjustments to working patterns could drive savings on labour costs due to enhanced productivity.

Furthermore, the project achieved the following:

• 75% Increase in a Sense of Wellbeing – participants who felt their working hours gave them enough time to look after their own health and wellbeing rose from 48% to 84%.
• Overwork Decreased – participants agreeing that they regularly work beyond their contracted hours decreased from more than half, to just over a third (51% to 34%).
• Workplace Guilt Decreased – at the start of the project, nearly half of all participants felt guilty if they started later or finished earlier than others onsite. This portion decreased to a third (47% to 33%).
• Trust in colleagues working remotely INCREASED – respondents agreeing with the following phrase: “if someone works from home, I am not sure they are working as hard as they would be on site” decreased from 48% to 33%.

The full results can be read in Timewise’s report: ‘Making Construction a great place to work – can flexible working help?’.

In response, Timewise has produced a 10-part toolkit for other employers that wish to follow suit. It recommends that the Construction Leadership Council endorse that enabling flexible working in construction is critical to:

1. The health of the workforce.
2. Improving levels of wellbeing, diversity, fairness, inclusion and respect.
3. Attracting and retaining talent.

Company Responses

Suzannah Nichol MBE, CEO of Build UK

Suzannah Nichol MBE, chief executive of Build UK, says:  “Flexible working has enabled me to continue my career in construction for over 30 years, and this report will help others to do the same. Our industry offers a fantastic range of opportunities, and Timewise and our pioneers have proved that flexible working is possible, even for site-based teams.”

By sharing what works, we can help companies across the sector create the working environment that will attract and retain a diverse workforce, making construction a positive career choice for everyone. It’s a win-win, and I can’t wait to see what happens next.”

Andrea Singh, Executive and HR Director for BAM Construct UK, says:

“Our new approach to flexible working is giving people a better work-life balance and is making construction an attractive career choice. Thanks to this pioneering work, our managers are thinking differently and that’s making a real improvement to people’s lives. We now ask, ‘how can we make flexibility work?’ and not, ‘can we make it work?’. Managers are finding flexible approaches that work for their team and clients.”

Read Timewise’s report on flexible working in the construction industry.

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