Read the latest magazine Industry News White Knight Roofer Races to the Rescue of Pensioner 31 August 2018 JOSH MORRISON, of JR Roofing in Blackpool Lancashire, has done his bit to uphold the reputation of roofers, despite the best efforts of cowboys and conmen. Josh stepped in when he heard of a pensioner who had been fleeced and then intimidated by cowboys who had stripped her roof and then left it unsafe and unfinished. Joan Woodhouse, 84, handed out £1,150 to the cowboys as a deposit for the works to be carried out on her home, a two-storey house in Ingleway Avenue. Josh Morrison of JR Roofing Lancs Limited “I surveyed the property and I was disgusted. On one side they’d put in felt and battens, but the felt was ripped and, because they hadn’t put up scaffolding, they hadn’t even touched the other side. They had just thrown the rubbish into the garden,” Josh says. “The guttering and the down pipes were smashed, and they’d stacked the old broken tiles right over the front door. A gust of wind and they’d have been over,” adds Josh. White Knight Roofer Determined to drop everything to make Joan’s house safe and watertight, Josh juggled his commitments so that she could jump the queue – a task made easier by the summer’s extended spell of dry weather. After stripping off the felt and putting in new battens he installed Redland Mini Stonewolds, ridge, hip end caps and dry ridge. Joan and her family are very grateful and impressed with Josh’s professionalism. “I was very nervous at the start because an experience like this makes you very wary of any tradesman, but Josh and his lads were very good,” Joan says. Nigel, Joan’s son, is unwilling to name the company at fault after receiving threats both verbally and by text. “I did just what the Consumer Advice Bureau told me to do and gave them six days to finish the job properly however they ignored me and then turned up on the sixth day and threatened to put rubbish in my Mum’s garden if we didn’t pay up.” He has since reported the firm to both the police and the trading standards authorities, but he remains shaken. “They were very intimidating, both to me and my mum, so we’re both a bit traumatised and just want to put this behind us,” Nigel says. “I’m no roofer, but I’m not an idiot, and when I saw the state of the roof I was shocked at how poor it was. Josh has been very professional, shared references that I could take up and showed that he was a member of the trade body, the Confederation of Roofing Contractors,” Nigel added. >> Read more of the latest news Previous article New Managing Director for SIG UK ExteriorsNext article Beginning of the End for Construction Site Visitor Cards Share article You may also like View all News Industry News +2 20 March 2026 RA Issues Revised Safety Guidance on Rooflight Covers Awards and Events +3 20 March 2026 The Great British Slate Off Returns for 2026 Green Roofs +3 20 March 2026 Swansea Joins Global Network of Biophilic Cities Featured Solutions +3 19 March 2026 Flush Fitting Rooflights by Clement Sign Up to Roofing Today Stay up to date with all of the latest news from Roofing Today by signing up to our weekly Bulletins… Sign Up Today Get in Touch Check out the latest issue 123 March-April 2026 View Now Past Issues Get in Touch